Anonymous
map-marker Brooklyn, New York

Make sure you never have a problem with CSW, because there is little hope it will be fixed.

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the provided phone number is a fax. It was not helpful. I have not been able to find a real phone number.
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1 comment
Annabell Njd

My seapekar is off not open

Megan T Ihh

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Verified Reviewer

Speaker won't charge

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My name is Megan, not Shereka, and i could not get through to a representative. The number rang and then connected to a shrill tone like a fax machine number.
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Loss:
$75
Pros:
  • Great speakers
  • Good sound
  • Sound quality is amazing
Cons:
  • Charging
  • Was unable to reach customer service
  • Battery life and most of all the charger port
Reason of review:
Bad quality

Preferred solution: I have had my speakers for less than a year. I got 2 oontz angle 3 ultra speakers so they could pair with each other. One stopped charging over the summer. The other stopped charging last week. I'd be happy with replacements, repairs, or a refund.

Lee B Ndx

No recommendation

I have a Cambridge radio, model no. GW0380 and have lost the remote. How can I buy another one?
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Pros:
  • Help me please
Anonymous

Pairing two speakers to play on bluetooth

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Downloaded firm ware successfully. Thanks
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Pros:
  • Good quality
  • Great speakers
Cons:
  • Was unable to reach customer service
Reason of review:
Fair pricing
Andrew C Nbo

Not applicable

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Line busy at customer service, will keep trying. Can be reached at 732-572-****.
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Loss:
$250
Cons:
  • Stopped working
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Gene W Rch

Got a fax when I called. No other numbers available. No help whatsoever.

Cant call company. No help at all
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Cons:
  • No working phone number
Reason of review:
Poor customer service

Preferred solution: How do we contact each other

Roberta S Emp

LED display fouled up

Over a twelve-hour period I tried calling the phone number given on the web site I got only a FAX noise.
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Reason of review:
Poor customer service

Preferred solution: A phone call from you to trouble-shoot the problem. 360-457-5937

Neilson Bfv

Information about new speakers

Differences between Ultra pro and Ultra XL Huge difference in price Pro 2. For $69 Ultra XL $99 each IsXL that much better and any Black Friday deals anywhere
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Pros:
  • Great speakers
Reason of review:
Information before I buy

Preferred solution: Call me 904-471-0436

Adaley Xdx

Oontz speaker

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Fax number for 2 days now. My warranty expires today Need help Don 732.731.9986
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Loss:
$26
Pros:
  • Help me please
Cons:
  • Stopped working
Reason of review:
Damaged or defective

Preferred solution: Full refund

Ansley Jce
map-marker Portland, Oregon

Need speaker cables for a model 11amp and owners manuel

Love this little amp .bought it used and putting together speakers and subwoofer. Not sure what type subwoofer is best for this unit ?
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Reason of review:
Customer support number is saying it busy. No answering machine

Preferred solution: Contact my asap thank you

Anonymous
map-marker Milwaukee, Wisconsin

Speakers stopped working. I have a 1 year warranty.

I tried charging both of them, and the light doesn't appear. They won't turn on.
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Whittaker Xgl

I want to speak to a human being with my question and receive an answer from them

When I dial the number 800-367-**** it goes into some kind of buzzing maybe fax machine connection. Please call me at 415-309-**** if you have any heart at all.I need your help thank you or please arrange your number that it goes through to a human being and not a machine. Thank you Rita I can’t make this darn thing work blue light is blinking my computer shows it in the device department but no sound is coming through the speaker. When my nephew was here it worked I am 76 and cannot make it work. It was fantastic when I was working and I don’t know what I’m doing wrong I could use some help. Are you hiding.? I don’t want written instructions they are not working when I thought of them I want to speak to someone. Thank you again. I just pray I’m around when you called I get all these calls from China and I don’t answer each and everyone so I might miss you. Please answer your phone once in a while. I’ll keep trying but you call me to. My product is the angle three speaker. Ninja
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Pros:
  • Right
  • Help me please
Reason of review:
Poor customer service

Preferred solution: Someone to answer the phone at your company. Or try to call me back not as good because I might not be here. But take anything I could get

Gladies Vbw

OontZ angle 3 ultra won't charge

Cambridge Soundworks - OontZ angle 3 ultra won't charge
Cambridge Soundworks - OontZ angle 3 ultra won't charge - Image 2
Next time i tried to use OontZ Angle 3 Ultra it would not charge the battery and no light came on to indicate that it's charging, without it charging it wont power on...
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Loss:
$39
Pros:
  • Sound quality is amazing
Cons:
  • Battery life and most of all the charger port
Reason of review:
Bad quality

Preferred solution: Send Brand new OontZ Angle 3 ultra or a newer version one

Lochlann Lih
map-marker Chicago, Illinois

Accessories for one of your products

I'm trying to buy a USB portable charger cable for the angle 3XL. I need the ability to charge off a power bank why I'm away from the home.
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Reason of review:
I'm looking for a portable charger for the angle 3XL
Fabrizio Vny

OontZ speaker not charging

The speaker is no longer taking a charge. Less than a year old. Customer service # is a fax. Very displeased!!!
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Loss:
$40
Pros:
  • Good sound
Cons:
  • Battery life and most of all the charger port
  • Charging
Reason of review:
Damaged or defective

Preferred solution: Let the company propose a solution